Business Analyst

Warszawa Poland

Two weeks ago


At intive we believe that emerging digital technologies make life easier. Therefore, with more than 1600 people on board we help forward-thinking enterprises to design and build smart applications, software solutions and turn ideas into digital reality all around the world.  

To achieve the best results we are constantly challenging assumptions and establishing new approaches following our company's motto - never settle. 

Required skills:

  • Business Analysis



You are a good match if you:

• Have 3 years’ experience as IT Business Analyst / IT Requirements Engineer
• Have knowledge and experience with ServiceNow platform
• Have experience in IT Service Management as a strong advantage
• Have strong analytical skills, including a thorough understanding of how to interpret customer business needs and translate them into requirements and functional specifications
• Have excellent written and verbal communication skills in English
• Have some technical background
• Have experience in IT Service Management and / or IT Service Transformation
• Know ITIL principals

You will be responsible for:

• Elicitation / gathering of IT business requirements, translation into functional and non-functional specifications with focus on IT Service Portfolio Management
• Current and future state analysis around of Service Lifecycle Management Tool hosted on Service Now Platform
• Support enhancements in ServiceNow related to ITIL processes and technology
• Work on modernization of IT services model / framework in ServiceNow
• Ongoing requirements management and collaboration with stakeholders and delivery teams – formulate requirements as user stories, definition of testing / success criteria, sprint planning & reviews, user acceptance testing, input into the product backlog
• Support the IT transition process by other tasks, like data analysis and reports

Your benefits:

Clock icon

Flexible hours and home office

Knowledge sharing

Knowledge sharing


Language support


Sports and medical package


Training program

fresh fruit

Fresh fruit twice a week

And on top of these:

Me&You, no Mr&Mrs

No dress code

Sport communities

X-mas party and picnic

We stick together. It's pretty amazing to see how smoothly new intivers find themselves within our culture. We love to see that.

Katarzyna Szydłowska

Director Business HR